Account Related

Account Information Incorrect | Escalation to Admins
Support Category: Account Related >> Account Info Update Request Specialist Notes: This does NOT apply to Error Messages.  Please see 'Us...
Thu, 9 Apr, 2026 at 4:27 PM
Inactive Account (Non-SSO User) | Escalation to Admins
Support Category: Account Related >> Inactive Account Specialist Notes: End-User Support is not authorized to reactivate accounts.    Reques...
Thu, 9 Apr, 2026 at 4:28 PM
Inactive Account | Update to User
Support Category: Account Related>> Inactive Account Specialist Notes: Standard Response: Thank you for contacting Partner Learning Portal...
Thu, 9 Apr, 2026 at 4:30 PM
No Account (SSO or Non SSO Access)
Support Category: Account Related >> No Account Specialist Notes: Standard Response: Thank you for contacting Partner Learning Portal End-...
Thu, 9 Apr, 2026 at 4:31 PM