| Support Category: Account Related >> Account Info Update Request |
| Specialist Notes: |
This does NOT apply to Error Messages.
Please see 'User Not Found' Error Message and/or 'Login ID Entered Is Inactive' Error Message SRs for steps and resolutions.
| Standard Response: |
Hello Partner Learning Portal Administrators,
Can you assist us with the following issue/inquiry?
Requester Name:
Requester Email Address:
Issue: Account Information Change
Request: The user contacted End-User Support for assistance with changing the below information in their account. Could you please assist with this update?
Item 1: [CURRENTLY ON ACCOUNT], Update to [NEW INFO]
Item 2: [CURRENTLY ON ACCOUNT], Update to [NEW INFO]
Thank you in advance!