Support Category: Account Related >> Account Info Update Request


Specialist Notes:


This does NOT apply to Error Messages. 

Please see 'User Not Found' Error Message and/or 'Login ID Entered Is Inactive' Error Message SRs for steps and resolutions.


Standard Response:


Hello Partner Learning Portal Administrators,

 

Can you assist us with the following issue/inquiry?

 

Requester Name:

Requester Email Address:

 

Issue: Account Information Change

 

Request: The user contacted End-User Support for assistance with changing the below information in their account. Could you please assist with this update?

 

Item 1: [CURRENTLY ON ACCOUNT], Update to [NEW INFO]

 

Item 2: [CURRENTLY ON ACCOUNT], Update to [NEW INFO]

 

Thank you in advance!