Support Category: User Account | Account Info Update Request


Specialist Notes:


If data is missing, LSS can add it. 

➤If it is incorrect or needs to be updated, escalate. This applies to organizations as well, we cannot make adjustments to this field.


Standard Response:


I apologize that your email address is not correct on your account. Could you please provide me with the corrected address? I will go ahead and create a ticket to request that the administrators make that update for you.