| Support Category: User Account | Account Info Update Request |
| Specialist Notes: |
➤If data is missing, LSS can add it.
➤If it is incorrect or needs to be updated, escalate. This applies to organizations as well, we cannot make adjustments to this field.
| Standard Response: |
I apologize that your email address is not correct on your account. Could you please provide me with the corrected address? I will go ahead and create a ticket to request that the administrators make that update for you.